About us

About BSS B2B Solutions, by BSS Commerce

BSS B2B Solutions is built, supported and documented by BSS Commerce, a Shopify Premier Partner headquartered in Hanoi, Vietnam. It is a product line, not a separate company: three Shopify apps for wholesale and B2B stores, BSS B2B Solution, BSS B2B Lock and BSS B2B Quote.

  • Last updated
Hundreds of BSS team members posing together in a large hall for the BSS Summer Trip 2025 group photo
BSS Summer Trip 2025

One team, from code to support

BSS Commerce is the company behind these apps and this website. BSS B2B Solutions (earlier called BSS B2B Suite) is the name we use for its Shopify B2B apps.

The same team builds the apps, answers support requests, writes the user guides and publishes the content on this site. When a merchant asks how a feature works, the answer comes from the people who wrote it.

On the Shopify App Store the three apps are listed under one developer account, BSS B2B Suite (Ha Noi, VN), with App Store titles that differ slightly from the names we use here.

Smiling BSS team members making peace signs, photographed from below in a circle
Team moment
  • 2012BSS founded, December 21, 2012
  • PremierShopify Premier Partner, one of three in Southeast Asia
  • ISO 27001Certified for information security
  • 100,000+Customers in 150+ countries and regions

Company facts as published on bsscommerce.com/about-us, read October 5, 2026.

The three apps

Each app covers one part of the wholesale flow: who can see your prices, what each buyer pays, and how they place an order.

BSS B2B Solution overview graphic with example screens

BSS B2B Solution

Custom pricing, quantity breaks, price lists, wholesale registration with approval and auto-tagging, tax exemption, order limits and net terms.

Since 20204.9 / 5 from 1,187 reviewsBuilt for Shopify

BSS B2B Lock overview graphic with example screens

BSS B2B Lock

Hide prices and Add to cart, hide or lock products, collections and pages, passcodes, and lock by customer tag or URL.

Since 20194.9 / 5 from 651 reviewsBuilt for Shopify

BSS B2B Quote overview graphic with example screens

BSS B2B Quote

A request-a-quote form, quick order pages with CSV bulk import, a product page variant table and reorder from order history.

Since 20214.9 / 5 from 191 reviewsBuilt for Shopify

Ratings, review counts and Built for Shopify status from the Shopify App Store, October 4, 2026.

How we work

We make the apps we write about, so this site is a vendor's view. These are the rules we hold ourselves to.

  1. Code before claims

    What a page says an app does is checked against the app's source code and user guides. When they disagree, we follow the code or leave the detail out.

  2. Shopify facts, sourced

    Statements about Shopify are checked against Shopify's own documentation, and product content is reviewed for accuracy by our team before it goes live.

  3. Our own research

    We studied 2,025 public App Store reviews of the three apps to learn what wholesale merchants ask for, and published the method and its limits.

  4. Real stores, real setups

    We publish 84 customer stories from stores that run the apps, with screenshots of how each store set up its wholesale flow.

  5. Free setup help

    Setup help for every BSS B2B app is free. Support is available by email and live chat, alongside setup guides and troubleshooting for each app.

How we handle corrections, AI assistance and affiliate links: editorial policy.

Life at BSS

The people behind these apps are part of BSS Group. Its culture is called FIRE, built on six values.

  • Fervor
  • Face the challenges
  • Integrity
  • Responsibility
  • Respect
  • Enjoy
  • A wide group photo of the BSS Group team in front of a historic stone gate, with a Borderless banner at the front
    BSS Group trip to Nanning
  • BSS team members on a beach tossing colorful items into the air in front of a FIRE banner and palm trees
    Team event on the beach
  • Cheering BSS team members crowded together behind a banner reading Borderless, BSS Group in Nanning
    Borderless, BSS Group in Nanning
  • BSS team members and leaders raising their hands together on stage under a Mosaic of Unity anniversary backdrop
    Mosaic of Unity anniversary celebration
  • BSS team members posing together at an indoor gathering in front of a green plant wall
    Team gathering
  • BSS team members lifting a giant red ball over a volleyball net on a sandy beach during a team game
    Beach team game
  • A crowd of BSS team members cheering at an evening event on a boat
    Evening team event
  • A crowd of BSS team members in black T-shirts sitting on a beach with their hands raised
    Beach team event
  • BSS team members in blue shirts playing an outdoor team-building game together
    Team-building game

"Chỉ đánh giá công việc, không phán xét con người"

Judge the work, not the person.

Integrity

"làm hết sức, chơi hết mình"

Go all out at work, go all out at play.

Enjoy

"Muốn đi nhanh và đi xa, thì hãy đi cùng người có cùng giá trị với mình"

To go fast and far, go with people who share your values.

Trung Nguyen, CEO & Founder

Photos and quotes from BSS Group's website, bssgroup.vn, October 5, 2026. Quotes are in Vietnamese with our English translation.

Where we are

Our headquarters is the Hanoi office, the first one listed below. bsscommerce.com also lists an office in Riyadh, Saudi Arabia.

  • Viwaseen Tower, Nam Tu Liem Dist, Hanoi, VN
  • Lim Tower 3, Dist. 1, HCMC, VN
  • 16 Collyer Quay, #12-00 Income@Raffles, Singapore, Singapore, SG
  • The Old Cinema, Fishmarket Road, Rye, East Sussex, UK
  • Pärnu mnt 141-43, Tallinn, Tallinn, EE
Four BSS colleagues in BSS T-shirts talking around a desk in the office
At the office

Talk to the team that builds the apps

Questions about an app, a setup or a partnership, or need help with a feature? We answer by email and live chat.